Ask, and ye shall receive. Apparently that’s what we are being told in regards to Final Cut Pro X users demanding a refund. It appears Apple is doing everything they can to get this train back on track. I think they have a long way to go, however.
Moving forward, I understand that you are not satisfied with the app “Final Cut Pro”. I can certainly appreciate you would like a refund, and I would be more than happy to help you out with this today. In five to seven business days, a credit of £179.99 should be posted to the credit card that appears on the receipt for that purchase.
Please note that this is a one time exception because the iTunes Terms and Conditions state that all sales are final. – Final Cut Pro user’s email from Apple